Require all broadband providers to offer 12-month contract options for renters. Many tenants move yearly but may face unfair 18–24-month broadband terms, paying exit fees or losing service. Align broadband contracts with common tenancy lengths could ensure fairness, flexibility and consumer choice.
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Aligning broadband contracts with typical 12-month tenancies could protect renters from unfair lock-ins and exit fees. It could promote consumer fairness, competition, and digital access, ensuring people can move homes without losing essential services or facing financial penalties.