With the roll-out of Making Tax Digital going ahead, HMRC must provide an in-house, government-developed, fully-functional software that allows easy and confident compliance with MTD. Self-employed people should not be obliged to hand data to private companies.
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The relationship to HMRC should be secure and simple with no obligatory commercial intermediaries.
On commercial platforms we can be beholden to: price increases; reduced functionality in free or non-premium versions; software becoming unavailable through company failure. Yes, free software is available, but it is basic and carries the same risks.
HMRC must develop a government-owned, free software that cannot fail or be subject to the vicissitudes of the market.