NHS: Complaints
(asked on 11th September 2017) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, how many formal complaints (a) mental health services and (b) the NHS received in 2016-17.
This question was answered on 18th September 2017
The total number of complaints in respect of National Health Service mental health services for 2016/17 is 14,106.
The total written complaints in 2016/17 that the NHS received was 208,400.