Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking to use AI and digital technology to improve the efficacy of job and employment services.

We are adopting AI in DWP to help colleagues deliver better outcomes for customers and to improve productivity and efficiency.

We will develop the Jobs and Careers Service to better support jobseekers and employers. As part of the design of the service, we will explore and test the most appropriate use of technology (including AI) to support job seekers with their work search.