London North Eastern Railway: Travel Information

(asked on 2nd January 2026) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether AI powered disruption updates are in use on LNER services.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 12th January 2026

This project is currently in development. LNER is working to introduce instant updates during disruption, powered by AI, to keep passengers informed and in control when travelling. This will enable faster, smarter decision-making, reduce delays, and help services recover more quickly, with delivery planned for later in 2026.

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