Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she is taking to reduce the answering time to calls on the 101 service; and if she will make a statement.

Law enforcement, including the handling of 101 calls is an operational matter for the police. It is for elected Police Crime Commissioners and Chief Constables to decide how best to manage their communications and response to the public based on their knowledge and experience of the communities they serve.