Maternity Allowance
(asked on 30th January 2020) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 27 January 2020 to Question 5322 on Maternity Allowance, what the average working day turnaround was for Maternity Allowance claims from (a) 16 to 31 December 2019 and (b) 1 to 15 January 2020.
This question was answered on 6th February 2020
The service level agreement for processing a Maternity Allowance claim is 30 working days.
The average working day turn-around for Maternity Allowance claims for the periods quoted are:
a) From 16 to 31 December 2019 – 30 working days
b) From 1 to 15 January 2020 – 30 working days