Coronavirus: Contact Tracing

(asked on 14th October 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what use NHS Test and Trace is making of information from credit checking agencies.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 25th November 2020

In order to request a Home Test, a user must first verify their identity using a service provided by TransUnion. Identity verification is built into the process in order to minimise the risk of fraudulent ordering.

If an individual is not willing or able to undertake the identity verification provided by TransUnion, they should call 119 for further assistance, or seek to book an appointment at a regional test site or mobile testing unit, where a member of staff will confirm their identity in person.

TransUnion provides identity verification checks as part of the registration process for a home test kit. This is not a credit check and will not affect an individual’s credit score.

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