Child Maintenance Service: Standards

(asked on 7th January 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of delays in Child Maintenance Service case reviews on the likelihood of later corrective or enforcement action.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 16th January 2026

The Child Maintenance Service (CMS) relies on receiving accurate and current information to make child maintenance assessments. If additional or new evidence is provided after a child maintenance assessment has been made for example a Mandatory Reconsideration this can lead to corrective action being taken.

As more customers apply to the Child Maintenance Service (CMS) the demand for the service is increasing. To allow the CMS to meet this demand and provide an efficient service the service continuously looks at the resources they have and where it should focus their efforts to get the greatest value for money and deliver the best service to their customers.

The CMS reviews overall resource supply and takes appropriate steps to ensure that staffing levels meet current demands. The CMS has an ongoing recruitment campaign for 2026; this will ensure the CMS is resourced to meet current and future forecasted demand.

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