Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether all Personal Independence Payments that were due to be paid to recipients on 5 December 2022 have been paid as of 6 December.

DWP successfully issues over 1 million payments per day to our customers across all of its benefits and pensions, with around 5 million every Thursday, due to the lead in time required for the traditional Monday payday for pensions. On Thursday 1^st December, we issued over 14 million payments (with a spike for Christmas Bonuses and Winter Fuel). However, one file, containing 91,000 PIP payments, did not complete the full payment process to be credited into customer bank accounts as expected on Monday 5^th December. Remediation action was instigated at 8am on Monday, and all payments were made to customers’ accounts by 5pm on the same day. We are aware that a small number of customers (fewer than 60) did not receive their PIP payment on Monday due to non-related issues, for example, where they hadn’t notified DWP of a bank account change. We have contacted these customers and directly made alternative arrangements for payment.