Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, if he will make an assessment of the potential merits of requiring private parking enforcement companies to provide an online appeals option for motorists to challenge parking charge notices.

The government recognises motorists concerns about the private parking industry and the existing appeals process. Under the Parking (Code of Practice) Act 2019, a new Code of Practice will be introduced to raise standards across the sector.

On 11^th July 2025, the government published a consultation, setting out its proposals for the Code and specifically sought views on the perceived shortcomings of the current appeals process.

Responses are now being analysed, and the government will publish its final proposals in due course.

Many parking operators do provide an online appeals platform for motorists to use.