Mobile Phones

(asked on 17th September 2015) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, what representations his Department has received from Ofcom on that body's powers to mandate a gaining provider-led switching regime in the mobile sector.


Answered by
Lord Vaizey of Didcot Portrait
Lord Vaizey of Didcot
This question was answered on 12th October 2015

The Government is committed to working with Ofcom to support quick and easy switching in communications markets and we will do all we can to move towards a system of gaining provider-led (GPL) switching across the board. Ofcom is currently consulting on process reforms for switching mobile services, including proposals for a GPL model. Under its existing powers, it has already introduced GPL processes for customers switching broadband and fixed-line services. It is apparent from my officials’ ongoing discussions with Ofcom - and from its recent work and current proposals to improve switching processes - that Ofcom has powers to introduce a GPL switching regime for mobile services, should it determine following its consultation that such a reform would be proportionate.

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