Question to the Department for Education:

To ask the Secretary of State for Education, what steps she is taking to reduce delays for members of the Teachers Pension who have submitted their remedial service statement.

Recalculating benefits for retired members is a complex process. For those members retiring, these cases are relatively straightforward as no benefits are already in payment. For retired members, additional complications around tax, interest rules and system functionality required extensive consultation.

Capita, as the Teachers’ Pensions Scheme (TPS) administrator, are processing Remediable Service Statement (RSS) choices and aim to complete payments as quickly as possible.

The issuing and payment of members’ RSS choices is a high priority and the department is continually exploring ways to improve payment times with Capita, which includes recruiting additional staff and automating functions wherever possible. Members’ original pension benefits will continue to be paid until their choice has been implemented.

In summer 2026, administration of the TPS will become the responsibility of Tata Consultancy Services (TCS). The department is working with TCS to finalise the timeline for issuing all RSSs and any subsequent payments.