General Practitioners: Standards

(asked on 16th January 2026) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how long the average wait time is in England for a patient to have a GP appointment GP a) by telephone and b) face to face.


Answered by
Karin Smyth Portrait
Karin Smyth
Minister of State (Department of Health and Social Care)
This question was answered on 26th January 2026

NHS England publishes monthly data on general practice appointments. In November 2025, 33.5% of appointments delivered on the same day were conducted face to face, while 52.5% took place by telephone. In terms of the proportion of appointments delivered within two weeks, 58.5% were face to face and 26% were conducted by telephone.

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