Contact Tracing: Computer Software

(asked on 20th October 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what recent steps his Department has taken to stop the appearance of incorrect or phantom notifications from the NHS covid-19 app.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 5th February 2021

The version 3.9 update to the COVID-19 app deployed on 29 October 2020 removed the exposure notifications generated automatically from the Apple and Google Application Programming Interface. Users needed to update their app to version 3.9 for this to take effect. For those who have not yet done this the app will continue to send a follow up message to confirm when no action needs to be taken.

Reticulating Splines