Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what record is maintained by (a) his Department or (b) Ofgem of significant incorrect direct debit overpayments by utility providers.

The Department does not have access to customer or supplier data.

As part of its Market Compliance Reviews, Ofgem collects information to assess whether suppliers are complying with their licence obligations, with the accurate setting of direct debit levels being a key focus of such activity by Ofgem.