Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, on what date the dedicated team to assist with complaints from women adversely affected by an increase in the state pension age will commence work; what the timetable will be for complaints to be dealt with by that team; and how the outcome of the investigation of that complaint will be communicated to the complainant.

The Independent Case Examiner (ICE) office has recently set up a team dedicated to investigating complaints from women affected by the increase in the state pension. The team became operational on 2 October 2017. Their aim is to complete an investigation within 20 weeks of the case being allocated for investigation, with the outcome being communicated directly to the complainant in a report from the Independent Case Examiner.