Universal Credit: Internet

(asked on 17th October 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 October 2017 to Question 105496, on universal credit: internet, how many new claimants log into their online journal after submitting a claim for universal credit within (a) 24 hours, (b) one week and (c) one month.


Answered by
Damian Hinds Portrait
Damian Hinds
Minister of State (Education)
This question was answered on 20th October 2017

On average over the last 3 months the percentage of claimants logging onto their online Universal Credit journal after submitting a claim are:

(a) Within 24 hours = 19%

(b) Within one week = 67%

(c) Within one month = 82%

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