Question to the Department for Transport:

To ask the Secretary of State for Transport, how many and what proportion of rail fares available from (a) Ticket Vending Machines and (b) online ticketing are not available from in-person ticket offices.

Train operators are required under the Ticketing and Settlement Agreement (TSA) to provide certain products at ticket offices they operate, for example Anytime and Off-peak products. It is the responsibility of train operators to determine their own retailing strategy. We would expect train operators to take into consideration a range of factors when determining which fares are available from ticket offices.