Universal Credit

(asked on 30th October 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of the effect on rent arrears levels of the Government's policy of only allowing direct payments to landlords from universal credit claimants to commence once rent arrears have been amassed; if she will make it her policy to all enable universal credit claimants to choose to pay rent directly to their landlord from the start of their claim; and if she will make a statement.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 9th November 2020

Payments to landlords are already available at any point of a Universal Credit claim, if the tenant is likely to have difficulty in managing their rent payments or is in arrears. Such arrangements can be requested by either the claimant or the landlord and are considered on a case by case basis.

All Universal Credit claimants have the opportunity to discuss any concerns about how to budget their monthly payments with their work coach and/or via their UC Journal. UC staff will identify any financial issues the claimant has and signpost claimants to any relevant local face-to-face provision or support that is available and/or the Money Advice Service as appropriate.

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