Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what actions he is taking to reduce the length of time older people spend on trolleys in Accident and Emergency departments, including cases where patients wait many hours or days; and what assessment he has made of the impact of such waits on dignity, safety and health outcomes.

The Government recognises that urgent and emergency care performance has fallen short in recent years and is taking action to improve services for patients. We are committed to restoring accident and emergency waiting times to the National Health Service constitutional standard and to reducing long waits that can result in patients receiving care in inappropriate settings. To support this, we are investing £450 million to expand same-day and urgent care services and to improve hospital flow, with a focus on addressing the longest waits and improving patient experience.

As committed to in the Urgent and Emergency Care plan, we will publish data on the prevalence of corridor care for the first time. NHS England has been working with trusts since 2024 to put in place, new reporting arrangements to drive improvement. The data quality is currently being reviewed, and we expect to publish the information shortly.

Where corridor care cannot be avoided, we have published updated guidance to support trusts to deliver it safely, ensuring dignity and privacy is maintained to reduce impacts on patients and staff.

Our Urgent and Emergency Care Plan for 2025/26 sets out clear actions to deliver improvements, reducing the proportion of patients waiting more than 12 hours for admission or discharge to less than 10% of the time. This includes expanding urgent community care, such as urgent community response, neighbourhood multidisciplinary teams, and virtual wards, to reduce avoidable emergency department attendances and hospital admissions. We have asked NHS trusts to focus on eliminating discharge delays of more than 48 hours caused by issues within the hospital, and to work with local authorities on eliminating the longest delays. The NHS Medium-Term Planning Framework sets out a year-on-year trajectory to improve performance towards the constitutional standard, reduce long waits, and improve safety and efficiency in emergency departments.

We have also introduced new clinical operational standards for the first 72 hours of care to support better hospital flow. These set minimum expectations for timely review, availability of advice, and coordinated care when multiple specialist teams are involved, to improve patient care and flow through the hospital.