Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, in each of the last 5 years, a) how many complaints to his Department have resulted in a consolatory payment being made to benefit recipients in recognition of delays or errors made by DWP; and b) what is the total amount of those consolatory payments in each of the last 5 years.

We have provided the number of consolatory payments made in the last five years to benefit recipients in recognition of delays and errors made by DWP in the table below.