Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many people have worked at least one shift per week as a contact tracer since the NHS test and trace system was established; and how long an average each shift is.
Sitel and Serco recruited and trained 18,000 full time equivalent (FTE) staff at the peak of delivery to provide the non-National Health Service call handling services to support the test and trace initiative. There is a standard replacement of staff who leave.