Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, if she will include a national social tariff for water bills in the Government’s Water White Paper.

The Government is working with industry to keep support schemes under review to ensure that vulnerable customers are supported. We are working with water companies to ensure vulnerable customers across the country receive support. This includes improving the guidance for companies to design the best social tariffs for their customers.

We expect all water companies to put appropriate support in place for customers struggling to pay their bills and to proactively engage with their customers to ensure they know what support schemes are available and how to use them. Over the next five years, water companies will have more than doubled the number of customers that will receive help with their bills through social tariffs from 4% in 2025 to 9% in 2030. We expect companies to hold themselves accountable for their commitment to end water poverty by 2030 and will work with the sector to ensure appropriate measures are taken to this end.