Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, how much compensation HM Revenue and Customs paid to tax credit claimants who incurred a financial loss due to actions taken by Concentrix during the course of its contract in relation to error and fraud in the tax credits system.

HM Revenue and Customs (HMRC) will consider offering redress if a customer has incurred a financial loss. As at 15 November 2017, HMRC had paid a total of £18,035 in payments for costs, actual financial loss or reimbursement due to actions taken by Concentrix during the course of its contract.

HM Revenue and Customs (HMRC) will consider offering redress if a customer has incurred a financial loss. As at 15 November 2017, HMRC had made 1,271 payments for costs, actual financial loss or reimbursement due to action taken by Concentrix during the course of its contract.