Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether officials in his Department have had discussions with representatives of Royal Mail on delays in postal services over Christmas 2021.

The Department has regular discussions with Royal Mail on a range of issues.

Ofcom, the independent regulator, monitors Royal Mail’s performance and has powers to investigate and take enforcement action if Royal Mail fails to achieve its service delivery targets.

Royal Mail is required by Ofcom to publish quality of service reports on a quarterly basis and its next report, covering the period from October to December, is expected to be published later this month.