Question to the Ministry of Housing, Communities and Local Government:
To ask the Secretary of State for Levelling Up, Housing and Communities, whether he plans to make provisions as part of the Social Housing Regulation Bills to ensure residents of small housing associations receive an adequate service from their landlords.
The Social Housing (Regulation) Bill is currently in the House of Commons. The Bill will facilitate the creation of a new proactive consumer regulation regime, ensuring the Regulator of Social Housing is able to drive up service delivery to tenants and take effective action against those providers who are not delivering the required outcomes for their tenants. All registered providers, regardless of their size, will continue to be required to comply with the relevant regulatory standards. All providers will also be required to report on a set of Tenant Satisfaction Measures, enabling tenants to see how their landlord is performing and hold them to account.