Jobcentres: Patients

(asked on 25th January 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what guidance his Department has issued on (a) the circumstances in which a hospital in-patient would be required to attend a meeting at a jobcentre and (b) the circumstances in which a hospital in-patient would be required to attend a meeting if that necessitated the attendance of NHS staff.


Answered by
Jo Churchill Portrait
Jo Churchill
Minister of State (Department for Work and Pensions)
This question was answered on 1st February 2024

There are no references within our Guidance which state we would require a hospital in-patient to attend a meeting at a Jobcentre.

Where a claimant is required to attend Work Focused Interviews, guidance states that work coaches have discretion to vary the frequency and appointment channel in light of the claimant’s needs, circumstances and capability. Guidance also states that in exceptional circumstances, where a claimant is absolutely prevented from accepting a Claimant Commitment, the requirement to do so is temporarily lifted. This includes, but is not limited to, instances where a claimant is undergoing medical treatment as an in-patient in a hospital.

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