Question to the Ministry of Housing, Communities and Local Government:
To ask the Secretary of State for Levelling Up, Housing and Communities, pursuant to the Answer of 11 November to Question 78844, what steps his Department has taken to (a) signpost people to and (b) raise awareness of the advice notes and frequently asked questions guidance on leaseholder deeds of certificate.
Alongside the commencement of the leaseholder protections provisions, we publicised the new provisions and the available guidance across a range of platforms. Following commencement, we have continued to engage with leaseholder groups, freeholders, landlords and others, including lenders, and updated the guidance in light of those conversations to ensure it reflects frequently asked questions, including on the leaseholder deed of certificate. We have also worked with Citizens Advice and LEASE to ensure they are able to offer guidance and advice that is clear and up to date.