Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to ensure that incidents such as the Post Office Horizon scandal will not happen again.

On 29 September 2020, BEIS formally launched the Post Office Horizon IT Inquiry which will establish a clear account of the implementation and failings of Horizon over its lifetime, as well as ensuring lessons are learnt so that a similar situation will not be repeated in the future.

The Post Office’s Chief Executive is leading a programme of improvements to overhaul the culture, practices and operating procedures throughout every part of its business. The Government continues to closely monitor delivery of these improvements. Ministers and officials are holding the Post Office to account for taking on board the lessons learned through the litigation and will want to see clear evidence that real change has taken place.