Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps her Department is taking to help ensure taxi drivers are protected from physical and verbal abuse whilst at work (a) in Nottinghamshire and (b) nationally.

Physical and verbal abuse against transport workers is unacceptable and something the Department takes very seriously. The Department’s best practice guidance to taxi and private hire vehicle licensing authorities in England is clear that authorities are required to consider crime and disorder reduction while exercising their duties; this includes ways in which the taxi and private hire vehicle licensing regime can be used to protect drivers. Guidance is also included for the trade on ways they can increase safety and what to do when incidents occur.

The Department’s statutory guidance recommends that licensing authorities should consult on the mandating of CCTV in vehicles. The Department’s view is that CCTV in vehicles can enhance both drivers’ and passengers’ safety and consideration of the merits of CCTV by licensing authorities must include both aspects.

The Best Practice Guidance highlights that health and safety law creates duties on businesses where requirements apply to workers in the same way as they do for employees. Guidance from the Health and Safety Executive (Health and safety for gig economy, agency and temporary workers - HSE) outlines the different type of workers and what is expected of businesses who use their services. This means business subject to duties should establish effective management arrangements and carry out an assessment of the risks to workers while they are at work, and to other people who may be affected by their work activities. Any assessment should identify the significant risks affecting workers and others, and, importantly, identify measures to reduce those risks.