Question to the Department for Transport:
To ask the Secretary of State for Transport, whether he has received representations on the late or non-payment of compensation packages by the airline Ryanair; and if he will make a statement.
The Department for Transport has not received any official representations regarding late or non-payment of compensation by Ryanair. According to the Regulation 261/2004 as clarified by case law, passengers have 6 years to bring the compensation claims to the airline. We will expect all airlines to process the claims and pay out compensation where it is due in a timely manner.
During the recent mass cancellation of flights by Ryanair, the Civil Aviation Authority (CAA) as the enforcement body to the Regulation took enforcement action against Ryanair due to the airline not giving out complete information to affected passengers of their rights. The Government fully supports this action which resulted in Ryanair changing its messaging.