Question to the Department for International Trade:

To ask the Secretary of State for International Trade, to which unit in her Department hon. Members should refer telephone calls and email messages from companies in their constituencies with problems or queries relating to their UK import and export business from 1 January 2021; and what the (a) contact details and (b) available hours are of that unit.

The Department for International Trade (DIT) provides a wide range of support services to UK exporters and Investors. Where companies have an established relationship with the Department, they should utilise the support of their named account manager.

For generic international trade support, Members should direct constituents to enquiries@trade.gov.uk and +44 (0) 20 7215 5000.

For queries relating to the UK’s departure from the EU, constituents should use our Transition Period Enquiry Service. This service can be accessed via – https://www.great.gov.uk/transition-period/contact/

Our enquiry services operate from 9am to 5pm (UK Time) with the Transition Period Enquiry Service planning to extend these operating hours as we approach the end of the year.