HM Passport Office: Refunds

(asked on 11th January 2023) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many requests for reimbursement were received by HM Passport Office in 2022; and how much was paid out in (a) December 2022 and (b) 2022.


Answered by
Robert Jenrick Portrait
Robert Jenrick
This question was answered on 26th January 2023

His Majesty’s Passport Office will reimburse its customers for a variety of reasons.

Reimbursements may be made automatically, or on consideration of a customer’s request. Data about the number of reimbursements requested is not held in a reportable format.

For the calendar year 2022 there were 80,392 reimbursements made totalling £4,327,307.76.

For the period 1 December 2022 to 31 December 2022 there were 5,726 reimbursements made, totalling £413,313.34.

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