Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, with reference to the statement of 25 February 2026 on the Government Response to the Green Paper on the Future of the Post Office, what proportion of the Post Office network consists of full-time, full-service branches; how many branches will be (a) upgraded and (b) reclassified to meet the 50% requirement; what estimate his Department has made of the cost of achieving that requirement; and what guidance has been issued to the Post Office on the implementation of that target.

As set out in the Government’s response to the Post Office Green Paper, at least half of the Post Office’s network must be full‑time, full‑service branches. This new requirement provides flexibility for the Post Office to expand lighter-touch formats, such as parcel shops, where there is demand, while guaranteeing the core majority of the network is full time and full-service. The network must also continue to comply with the pre-existing 11,500 minimum branch requirement and Access Critieria, which mean, for example, that 99% of the total UK population must be within three miles of their nearest Post Office branch.

As set out in Government’s Green Paper response, as of April 2025, 79% of branches already meet the ‘full-time, full-service' definition. Consequently, no branches require upgrade or reclassification to achieve the 50% threshold at this stage and there are accordingly no additional associated costs or further guidance required.