Jobcentre Plus: Training
(asked on 8th January 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what plans his Department has to provide training to JobCentre staff to support refugees.
This question was answered on 15th January 2018
Jobcentre Plus staff are trained to consider a person's circumstances and to tailor support according to their individual needs. Staff complete claimant awareness training that covers a wide range of claimant circumstances including refugees. Staff also have access to information on services and support available in their local area for vulnerable claimants including refugees.