Jobcentre Plus: Training

(asked on 9th January 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 12 December to Question 118098, what proportion of work coaches received the mental health training set out in the Government's paper, Improving Lives: the Future of Work, Health and Disability, published on 30 November 2017.


Answered by
Sarah Newton Portrait
Sarah Newton
This question was answered on 15th January 2018

Each work coach receives comprehensive and tailored training based on their individual knowledge and requirements. This involves a number of packages that can come under the definition of mental health training, either in whole or in part. Pursuant to question 118908 these are:

  • Training on the Work and Health Conversation is now complete and all work coaches requiring this training have received it.
  • The mental health route way forms part of the UC Full Service Work Coach training, and all work coaches working on Full Service will have undertaken this
  • For the enhanced mental health training for work coaches, this training is ongoing and information on exact numbers is not currently available [but will be in due course].
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