Railways: Marketing

(asked on 12th January 2018) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment he has made of the effect on passengers living outside of East Anglia of the advertising the new 26-30 railcard pilot for East Anglian residents on train booking websites while that scheme is in the trial period.


This question was answered on 17th January 2018

The Department expects rail operators to ensure that customers have the information they need to make an informed choice about their ticket. The industry is trialling a 26-30 Railcard, making this available on an initial basis for passengers living in the East Anglia area, with the ambition to deliver the card across all franchises following evaluation of this trial. The Rail Delivery Group has agreed to consider how to make the limited availability of this product, at this point in time, clearer at the point of purchase.

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