Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what research her Department has conducted into public perceptions of, or trust in, her Department.

The information requested is not readily available and to provide it would incur disproportionate cost.

DWP has not conducted research with the specific aim of looking into public perceptions of, or trust, in DWP. Questions around trust / public perceptions may have been asked in research projects as part of a wider research remit, however information on this is not readily available.

DWPs published research reports can be found here.

DWP funds / co-funds three large scale cross-cutting surveys that ask questions around attitudes and perceptions on DWP related topics.

The British Social Attitudes Survey asks the general public about their attitudes to various aspects of child maintenance, social inequalities, and work and health.

The Customer Experience Survey asks customers a range of questions about their experiences and satisfaction with their recent transaction with DWP.

The Understanding Society survey asks the general public about various topics including their income, financial strain, pensions, benefits, and long term illness and disability.