Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps HMRC is taking to ensure retirees and others with pensions and savings get clear help in avoiding mistakes with tax codes.

HMRC is committed to helping retirees and others with pensions and savings understand their tax position and avoid errors with their tax codes.

Most people who receive a pension or savings income pay the right tax automatically through Pay As You Earn (PAYE). HMRC uses information provided by pension providers, banks and building societies to set and update tax codes, and continues to improve how this data is used to increase accuracy and reduce the risk of errors.

Where changes are made to a tax code, HMRC provides clear explanations so customers understand why an adjustment has been made and what action, if any, is needed. Customers can check and update their details online through their Personal Tax Account or the HMRC app, and can contact HMRC directly if something does not look right.

HMRC also recognises that some retirees may find tax matters more complex or may not be able to use digital services. For these customers, HMRC provides alternative support, including telephone and postal services, clear written guidance, and trained advisers who can offer tailored and empathetic help.

HMRC continues to improve its guidance and communications, including plain‑English information designed around real‑life situations, to help people better understand their tax affairs and avoid common mistakes.