Question to the Home Office:

To ask the Secretary of State for the Home Department, when she plans to respond to the letter of the hon. Member for Edinburgh East of 14 November 2017; and what steps her Department is taking to ensure that MPs' offices are able to access their account manager team at UK Visas and Immigration.

The hon. Member’s letter of 14 November 2017 was received and a response will be issued as soon as possible.

MPs’ offices have a number of ways to contact their MP Account Management (MPAM) team; by phone, email or letter. Additionally if phone lines are engaged they have been given the MP Account Manager’s personal mobile number for urgent queries and also advised to email to book a call back from the MPAM team.