Question to the Home Office:

To ask the Secretary of State for the Home Department, whether her Department has issued (a) standard operating procedures and (b) internal guidance to caseworkers on the use of the ACS and APS tools.

The Asylum Policy Search tool (APS) tool is an artificial intelligence (AI) search assistant. It is a chat-based interface which finds and summarises Country Policy Information Notes (CPIN) directly relevant to the inputted query, to provide the policy basis for decisions.

In line with the ‘human in the loop’ principle, APS was designed so that decision-makers cannot use the tool by itself to decide a claim. AI technology does not make decisions on Asylum applications; instead, it will help Asylum Decision Makers analyse data and provide insightful information that further informs outcomes.

The Asylum Case Summarisation (ACS) tool uses AI to summarise asylum interview transcripts. The tool uses a Large Language Model to extract and summarise information from existing asylum interview transcript documents to provide decision-makers with a concise summary document. In line with the ‘human in the loop’ principle, ACS has been designed so that decision-makers cannot use the tool by itself to decide a claim. Instead, it acts as an aid in the usual decision-making process.

After APS was operationalised, a specific inbox was set up for Decision Makers to feed back any issues found with the tool. Subject Matter Expert (SME) testing continues after operationalisation, in conjunction with the CPIT (Country Policy & Information Team), for APS.

Whilst there is no standard operating procedure in place on the use of APS, all members of the Department were required to complete a mandatory ‘AI for all’ learning package in 2025. Furthermore, caseworkers were given comprehensive training on the use of APS before it was operationalised.

It has not yet been confirmed whether the Department intends to publish a DPIA for the APS and ACS tools after both have been operationalised. APS is now fully rolled out, while ACS is due to follow in April 2026.