Question to the Department for Transport:

To ask the Secretary of State for Transport, how many V267 forms were processed by the Driver and Vehicle Licensing Agency in 2022.

During 2022, the Driver and Vehicle Licensing Agency (DVLA):

a) issued 16,573,304 V5C (vehicle registration certificates). These will include V5Cs issued following a change of vehicle keeper, change of address or change of vehicle details as well as the first registration of a vehicle.

b) administered 5,521 VTL310 forms (replacement trade plates or change of address of the trade plate holder).

c) received 6,033 V267 forms (declaration of newness for the registration of a new vehicle).

d) received 2,706,957 statutory off road notifications.

The length of time taken to deal with a driving licence application where a medical condition(s) has been notified depends on the condition(s) involved and whether further information is required from third parties, for example doctors or other healthcare professionals, before a decision on whether to issue a licence can be made.

To reduce waiting times for customers, the law was changed on 20 July 2022 to widen the pool of healthcare professionals who can provide medical information to support an application for a driving licence. The DVLA has also recruited more staff and opened customer service centres in Swansea and Birmingham which are focused on medical applications.

The DVLA has introduced a simplified licence renewal process for some medical conditions that has significantly reduced the need for further information from medical professionals and enabled more licensing decisions to be made based on the information provided by the driver. The DVLA is looking at adding more medical conditions to this process.

It is important to note that the majority of applicants renewing an existing licence will be able to continue driving while their application is being processed, providing they have not been told not to drive by a doctor or optician.

The DVLA does not record occupancy capacity on site daily. Around 58 per cent of the DVLA’s 6,312 staff work all their contracted hours in the office as their roles cannot be carried out remotely. The remaining 42 per cent of staff work a minimum of two days a week in the office, in line with wider civil service rules.