Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what steps he is taking to address delays in importing elevator parts to the UK.

The Government is working with border and customs authorities to ensure import processes for elevator components operate as efficiently as possible, including through clear guidance and the use of simplified and digital customs procedures.

If a company’s goods are delayed at customs, they should first contact their courier (e.g., DHL, FedEx, UPS) or customs broker, as they usually have the most direct information on the status. They can contact the HMRC Customs and International Trade Helpline on 0300 322 9434, or HMRC imports and exports enquiries for assistance.

We have taken further steps to make it easier for businesses to import products, including extending importer labelling easements and continuing the recognition of some EU rules including CE marking. These measures reduce duplicative regulatory requirements and administrative burdens for manufactured goods. In practice, this supports smoother, faster market access and helps minimise delays in supplying critical components, including lift components, into the market.

The Government maintains strong relationships with industry and international partners and is always looking at ways to reduce burdens and support supply chains.