Question to the Foreign, Commonwealth & Development Office:

To ask the Secretary of State for Foreign, Commonwealth and Development Affairs, how many complaints from the public his Department has received on consular support provided during the covid-19 pandemic.

During the period March to November 2020, we received 144 complaints under our public complaints procedure regarding consular support provided, 92 of which were related to the Covid-19 pandemic. During the same period, we provided consular assistance in 22,924 cases and received 1,735 compliments.