Nuisance Calls

(asked on 5th February 2018) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what his Department's policy is on a ban on phone companies charging a fee for services to protect against nuisance calls.


Answered by
Margot James Portrait
Margot James
This question was answered on 8th February 2018

Consumers can register their landline and mobile telephone numbers with the Telephone Preference Service (TPS), which helps prevent them receiving unsolicited nuisance marketing calls. The TPS is a free service and consumers can register at the following address: http://www.tpsonline.org.uk/tps/number_type.html.

In addition, phone companies provide consumers with a range of services to protect them against nuisance calls. It is for phone companies to decide whether to offer these services for free or for a charge. The Government welcomes services being provided free, or at low cost, for the benefit of consumers.

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