Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the potential merits of reviewing (a) liquefied petroleum gas metered estates ability to change suppliers and (b) the information provided to householders about their options to switch by their liquefied petroleum gas supplier when contract terms end.

The Liquefied Petroleum Gas (LPG) Investigation Orders made by the Competition and Markets Authority (CMA) make it easier for customers to switch suppliers. There are separate Orders for individual householders and residents of metered estates. The operation of the orders is monitored by the CMA’s Remedies Monitoring Team. Further information, including a guide for customers, with contact details for the CMA, can be found at: https://www.gov.uk/government/publications/liquefied-petroleum-gas-lpg-market-orders-and-calculator.

The LPG suppliers' trade association, ‘Liquid Gas UK’ (LGUK), offers a customer charter, an Ombudsman scheme and a post code search facility on its website to find alternative suppliers.