Healthy Start Scheme
(asked on 23rd February 2022) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many and what proportion of calls to the Healthy Start helpline have been disconnected due to unavailability of helpline staff.
This question was answered on 7th March 2022
In January 2022, there were 370,254 calls to the NHS Healthy Start helplines. Of these, 71,891 or 19% of calls received a message advising that lines were currently busy. Callers were advised contact the helpline at later time and also directed to a frequently asked question section online.