Children: Day Care

(asked on 19th February 2018) - View Source

Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, if he will establish an MP enquiry number for the Childcare Office to assist Members' constituents as a result of technical failures relating to the generation of codes for free childcare provision.


Answered by
Elizabeth Truss Portrait
Elizabeth Truss
This question was answered on 22nd February 2018

HM Revenue and Customs have procedures in place to ensure that any parent who experiences a technical issue when applying for their 30 hours code through the online service do not lose out.

Honourable members are able contact HM Revenue & Customs Tax Credits MP helpline in order to report issues and ask questions relating to the childcare service. The helpline is available from 9am-5pm, Monday to Friday.

Reticulating Splines