Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the oral answer of the Prime Minister to the hon. Member for Rutherglen and Hamilton West on 7 February 2018, Official Report, column 1489, what progress she has made on the establishment of an online password reset function for universal credit claimants.

Establishing an online password reset function for claimants who lose their issued credentials is in the scope for development. But as a workable system is in place (i.e. appointments in Jobcentres) for those who have misplaced their credentials, it is not a priority for early development and deployment. The relative priority of other features which enable claims to be paid more quickly, appointments to be made on line, further enhancements to the security of the system and features to improve the experience of people with specific needs are ahead of this particular feature in our plans.